Delivery & Returns Policy

Delivery Costs

At Spirit Drums of the north, we strive to provide transparent shipping policies:

• UK & ROI Delivery: Enjoy FREE delivery on all Shamanic Drums.
• International Delivery: Shipping costs apply to all international orders. Please be aware that some items may attract import taxes and duties in certain countries. For guidance on applicable import charges, we recommend consulting local authorities.
• Import Taxes and Duties: Spirit Drums are not liable for any import duties or taxes imposed. We are unable to provide specific advice on such charges for your country.

Delivery Times

At Spirit Drums of the north, we aim to ship your order promptly for your convenience:

• Orders are processed quickly and shipped via Royal Mail, Parcelforce, or trusted couriers.
• Delivery times vary depending on the order’s weight and destination.
• Please note that estimated delivery times are provided and may be affected by factors beyond our control, such as customs procedures and carrier delays
• Spirit Drums of the north is not responsible for delays caused by these factors.

Returns, Refunds, and Exchange Policy

We want you to love your purchase from Spirit Drums of the north. If you’re not satisfied, here’s what you need to know:

• Contact us within 14 days of receiving your order to arrange a return.
• Items must be returned within 14 days, in original condition.
• Refunds are for the item’s cost only; shipping charges are non-refundable.
• Exchanges are available for items returned outside the 14-day window.
• Custom orders are not returnable but are covered against faults.
• Contact us promptly for assistance with faulty or damaged items.